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Cloud Service Status

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Bazaarvoice

Bazaarvoice has identified an issue impacting Portal Reports. Ad-hoc reports are not impacted, but any recurring reports using the templates below run from Jan. 31 4am CST until Feb. 4 12.30pm CST will have either arrived blank or been delayed. Recurring reports after the end time are not impacted, as the root cause was addressed. Bazaarvoice is currently reviewing potential remediation actions for the impacted reports. Clients can manually run reports in the meantime if data is needed sooner. Affected templates: Coverage Opportunity, Multi-instance R&R key metrics, Multi-instance Network impact, Message Engagement, Network Content Response Efficiency, Conversion Impact Report e-Commerce, Conversion Impact Report non-Commerce, Vendor Scorecard, Network reviews & responses, Network questions & answers, Sampling Campaign Performance, ReviewSource Impact on Destination Sites, Connections brand engagement, ReviewSource Native Impact, Popular products with few reviews, Adverse and legally sensitive syndicated content, ReviewSource Impact on Destination Products, Popular categories with few reviews, Network Performance, Network Sentiment, Popular brands with few reviews, Network Common Keywords - All Network Reviews <b>NEXT UPDATE:</b> February 5th, 2026 11:00AM CST

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ShipStation

Dimensional weight – effective 11 January 2026: Package dimensions will be rounded up to the nearest whole centimeter or inch.

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Meta icon
Meta

The fix for the disruptions impacting Click to Instagram has been deployed and this issue is now resolved. Thank you for your patience.

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Monitors

Bazaarvoice

Recurring Report Issue

ShipStation

UPS Updates for US & CA Shipments

Meta

High disruptions

BrandBastion
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Siena
Instagram
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Stord
Zoom
Google Workspace
Gorgias
Klaviyo
PayPal
Recharge
Shopify
Slack
Stripe